![]() ![]() IMPORTANT: Be sure and close/quit the browser and restart it after clearing the cache and cookies. If you are using Microsoft Edge, Google Chrome, or Safari, you can quickly clear the cache with a keyboard shortcut. While in your browser, press CtrlShift+Delete simultaneously on the keyboard to open the appropriate window. Clearing cache and cookies is a way we can be sure that any issues you may come across are actually something wrong with the website, rather than inconsistencies caused by using different browsers. However, sometimes it can cause a problem when websites are updated and developed as files saved in the cache may conflict with what's actually coded into the website. On a PC, click the three-bar Menu button and select Settings. The 'cache' is a tool used by your internet browser to speed up the page-loading process. On a Mac, go to the Menu bar at the top of the screen. Why Clear Cache and Cookies?Ĭlearing the cache and cookies from a web browser is an important first step for almost any troubleshooting for internet browsing. ![]() ![]() You can open private browsing by using the shortcut keys Ctrl+Shift+N from any browser or follow the instruction here. In lieu of clearing your browser cache, you can try private browsing by opening In-Private (Microsoft Edge) or In-Cognito (Google Chrome) windows from your browsers. Banner 9 DegreeWorks mySUPortal A Word About Private Browsing ![]()
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